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Lisa, an OGS Employee, Loves to Go the Extra Mile

Meet Lisa!  Lisa has been with the New York State Office of General Services, or “OGS,” since 2012. 

It’s not her first job; Lisa had worked for an insurance company for 21 years before joining OGS. But now, Lisa has found what she describes as her “amazingly terrific” job.

And her employer, OGS, has found a dream employee who’s been part of their dedicated team for more than 14 years.

Elaine Verstandig, Lisa's Job Coach, from Wildwood Programs says, "Back in 2012, Lisa came to this position, and it was just an amazing fit. She knew at the beginning this is where she was meant to be."

Darrin Skoda, Lisa's Supervisor at the New York State Office of General Services says of Lisa: "You tell her anything and she'll remember it. She just helps out and wants to work and learn. She brings positivity to everybody,” he added. 

Lisa stresses that she loves going the extra mile for her employer and loves her job.

“I’ve grown a lot here,” Lisa says. “I have learned so much about different ways of doing things, and it makes me feel good to assist other people when they need help.”

In addition to helping people, one of the things Lisa likes best about her job is getting to move around and do a lot of different tasks in the mail center. It’s an active role, and she’s often on the go. Part of her job is to deliver mail on her route, and she’s gotten to know a lot of people along the way.

Lisa explains that she’s much more comfortable doing her job than when she first started, so much so that she now trains new employees when they start in the mailroom.

And when she’s training a new employee, Lisa says she keeps in mind that different people learn differently.

“I’ve learned that because people learn differently and have their own way of doing things, you need to train each person in a way that works for them.” 

When asked about her future goals, she says she wants to keep working for OGS because she loves it.

Lisa thinks it is great that New York State is working to get more businesses to hire more people with disabilities.

“It doesn’t matter if you have a disability or not; everyone who wants to work should be able to,” Lisa says. 

We wholeheartedly agree.

Executive Order 31 , signed by Governor Kathy Hochul in July 2023, commits New York State (NYS) to being a model employer for people with disabilities and calls on state agencies to address the gap between working people with disabilities and working people without disabilities and to increase efforts to build an inclusive NYS workforce through recruitment, hiring, and career advancement of people with disabilities.

Since then, Governor Hochul also signed Executive Order 40, making New York an Employment First state, prioritizing Competitive Integrated Employment as the first and preferred option for people served by the state’s disability public health system. 

Both of these initiatives will help ensure that more New Yorkers with disabilities will have the opportunity to work, contribute to a job they love, and earn a paycheck like Lisa.

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